Q: How do I access the stairs (open & close the gate) when a Wall to Banister Stair Barrier is installed?
A: Our banister gates attach to staircase banisters with three dual-sided release buckles. To access the stairs, these buckles need to be undone and then the product rolls to the side. Most of our customers have told us that it takes them less than 5 seconds with practice, but it varies.
Watch the demo video here. Remember, safety gates are intended to make passage more difficult—we don’t want 2 year olds to be able to do it! With all gates it takes a little practice. We’ve made every effort to provide parents a stair gate that’s safe, simple to use, and works where many gates do not.